How DFG reduced logistics claims by 33% in its distribution centre with Neptune

Reduce the response time for each logistics claim to <1 min thanks to Neptune.

Logistics claims resolved in record time
Learn how Distribuidora Farmacéutica de Gipuzkoa (DFG) improved its logistics claims management with Neptune, Torsa’s system that enables real-time verification and resolution of incidents in under a minute. A success story showing how visual traceability and intelligent data can enhance operational efficiency, reduce costs, and boost customer satisfaction.