CRM or customer relationship management is an integrated marketing strategy that is based primarily on a support architecture for decision making. The CRM is the result of uniting old commercial techniques of small establishments with information technology. Its maximum objective is to have all the information about any client. It is done both to satisfy your needs, and to obtain market studies that allow better commercial strategies. So the CRM refers to the business strategy focused on the client, as to all computer applications. Either both software and hardware known as front-office, necessary to process, analyze and expose the resulting information to measure and feedback the business strategy developed. The CRM, therefore, always requires permanent information from different sources. A fundamental part of your idea is to collect as much information as possible about the clients. The company must work to know the needs of the market. This way you can advance an offer and improve the quality of care. To be carried out correctly, an absolutely integrated and customer-based information structure must be available. That is, there must be a unique view of the customer in all the channels of the company. These data are then analyzed in search of meaningful patterns. The preferences and specific needs of each client are captured individually. This improves the effectiveness of campaigns such as direct mail, eMailing, or even traditional face-to-face sales.

A WMS is a computer tool specialized in the complete logistics management of a warehouse, which manages all logistics processes in real time: receipt of purchases, location, replenishment of picking, preparation of orders, closure of dispatch / packing and returns. At As Software we have been implementing our AS-SGA solution in multiple sectors for more than 20 years. However, distribution companies with a powerful eCommerce must handle a very large number of orders, usually a few lines per order, which usually involves many merchandise collection routes through the warehouse. The improvement that we provide with our AS-SGA solution consists of an advanced wave management system that allows multiple groupings of orders, guided deliveries, etc. We will be able to expose and explain these functionalities during the visit.

An Automatic Pallet System uses robotic equipment for handling loads; types and operation of Stacker cranes vary according to the unit load to be handled. This pallet racking system is high density , given the reduction of working aisles and the maximization of footprint and height; quick, as it reduces response times and improves productivity by using automatic stacker cranes; and reliable, as it allows for a daily inventory of stored products and minimizes errors when handling unit loads.

An Automatic Pallet System uses robotic equipment for handling loads; types and operation of Stacker cranes vary according to the unit load to be handled. This pallet racking system is high density , given the reduction of working aisles and the maximization of footprint and height; quick, as it reduces response times and improves productivity by using automatic stacker cranes; and reliable, as it allows for a daily inventory of stored products and minimizes errors when handling unit loads.

An optimum solution for container loading and unloading operations.

High-speed dense storage solutions in extreme space utilization practice

The picking devices are also used directly in the production line. • Consumption recording and online stock control is guaranteed by fitting an interactive digital system directly in the workpost, avoiding any shutdown due to absence of components.

This system offers all warehouses and distribution centers the possibility to receive the exact location of goods, vehicles or persons.

Individual automation solutions tailored to your needs iGo uses automated interaction between one or more different industrial forklifts to perform driverless warehouse transport tasks.

Automated guided vehicle (AGV) systems automate workflows by managing and executing transport tasks based on optimized and flexible strategies. The systems are very flexible. Do you need more throughput? Then add more AGVs. Compared to conveyors, AGVs can be moved to another facility very easily. One AGV can replace the other during maintenance, providing maximum availability in your daily operation. Ideal for most types of material handling, AGVs safely and reliably fulfill their duties. With modern navigation options and customized load handling, these AGVs are efficient in highly complex logistics systems and simple A-B scenarios. Swisslog AGVs can operate as a stand-alone system or, if connected to an ERP, as a fully integrated subsystem of a complete plant. What makes Swisslog’s AGVs so unique? More than 45 years’ experience in the AGV business allows us to design your system with the experience of countless successful projects. The combined R&D resources of KUKA and Swisslog provide first class AGVs – mobile robots. Large service network around the globe ensures quick and reliable service. On-time and easily calculable transport process. Less dependence on personnel; reduced associated costs. Minimized transport damages and delivery errors. High availability and reliability. Traceability of transported goods. Find our more about these solutions. Visit our website now!

Körber provides smart solutions to address the challenges facing all organizations that need to store large quantities of goods, including FMCG retailers and manufacturers. We look at your current processes and consult on how you can make the best use of your storage area. We then work with you to develop the best solution for your throughput and storage requirements. Automated storage and retrieval solutions eliminate the need for forklift trucks. You can store more because you can go higher and you only need to use very narrow aisles. Our automated stacker cranes can intelligently store and retrieve goods, giving you the most economical use of space. With our pallet shuttle systems, you can achieve even higher storage density, whilst maintaining a high stock turnover.

Automated storage systems require a smaller footprint as you can use the height of your building without losing space. At the same time you can increase your storage density as well as your inventory management. Think one step ahead and you will realize a significantly higher picking performance with Goods-to-Person systems. Together, we find out what you need and which system is best for you. Maybe you need a combination of several storage solutions, or an easy way to store all your goods in your warehouse. Either way, you will receive the ideal solution for your requirements.

The system is an automated multi-shuttle warehouse with telescopic grippers and a goods retrieval system. A new type of Shuttle is used to replace the old methods of stacker cranes in automated warehouses. These warehouses are composed of a head with 2 lifts, one for boxes and another lift to allow the movement of the Shuttles through the different storage levels.

We manufacture containers for the automotive industry that offer flexible solutions for any shape and size of piece that needs to be stored and transported. Our technical office is able to design and project a complete and varied range of solutions, using 3D design tools. We offer containers that can be manufactured by combining metal structures with plastic supports, thermoformed trays, multibags, wood, columns, etc. They are usually robotic loading and unloading containers, commonly used for sheet metal parts (bonnet, roof, floor, etc.). Our factory is equipped with the best technological means and our manufacturing processes guarantee the highest quality. We adapt to your needs. If you need a custom design, do not hesitate to contact us.