Exception-Based Management – Alerts and Incidents

Kaira's exception-based management is the intelligent solution that allows companies to focus their attention only on the truly important events, optimizing both time and resources. This proactive approach prioritizes operational efficiency by automating the monitoring of daily activities and notifying only when significant deviations from defined parameters are detected.

Incidents and alerts play a key role in this system:

Incidents: These are events that indicate a disruption in processes, such as missed deadlines, errors in the logistics chain, or any unexpected situation that requires immediate intervention. The platform centralizes these incidents, allowing them to be classified by their level of criticality and offering traceability at all times.

Alerts: These are automatic notifications that warn of problems and incidents. These alerts can be configured to be received in the format required by each profile (email or WhatsApp), as well as by recurrence (as they occur, summarized at the end of the day, at the end of the week, once a month, etc.).

Kaira's exception management transforms supply chain monitoring into a more agile, effective, and results-oriented process, enabling real-time decision-making and continuous improvement.