ITOP: Flowtask.ai

Managing agents and specialists who perform real work in every process of your company.

From sales to operations, Flowtask agents adapt to any department and workflow. Sales Management: An AI agent detects non-compliance, proposes next steps, and provides real-time alerts before potential problems arise. (CRM - AI Alerts - Proactive Actions). Public Administration Management: Connectivity with the Electronic Office: Multichannel input, internal systems, real-time data. (Electronic Office - Multichannel - Real-time). Customer Service and Support: A specialized agent works to answer frequently asked questions instantly, classifying them according to urgency and escalating complex cases to human agents. (24/7 Ticketing - Intelligent Escalation - FAQ). Reporting and Analytics: Generates automatic reports using natural language, detects anomalies in KPIs, and proposes corrective actions. (Real-time KPIs - AI Reports - Alerts). Document Management: Automatically classifies, extracts, and processes invoices, contracts, and documents. You'll never enter data incorrectly again. (AI OCR - Classification - ERP). Generate quotes and proposals: Automate the creation of proposals and let your team focus on closing deals. (Quotes - Proposals - Automation).